Effective Date: 21 July 2025
Website: https://mynerd.co.uk
Registered Company: LondonIT365 Limited.
Welcome to MyNerd. By accessing or using our website and services (collectively, the “Services”), you agree to be bound by these Terms and Conditions. If you do not agree, please discontinue use of our Services.
These Terms apply to all visitors, users, and contributors.
All content, including articles, graphics, logos, software, and designs, is the exclusive property of MyNerd or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may:
✅ Use our content for personal, non-commercial purposes only, provided all copyright notices remain intact.
You may not:
❌ Copy, reproduce, distribute, or create derivative works without our express written permission.
Users must use MyNerd lawfully and ethically. The following activities are strictly prohibited:
Posting harmful, abusive, or infringing content
Harassment, spam, or unauthorised advertising
Attempting to disrupt site functionality or security (e.g., hacking, malware)
If you create an account, you are responsible for safeguarding your login details and must notify us immediately of any unauthorised use.
User-generated content (comments, posts, etc.) must comply with all applicable laws. We reserve the right to remove content at our discretion.
The Services are provided “as is” and “as available.”
We make no warranties, express or implied, regarding:
Accuracy or reliability of content
Continuous, uninterrupted, or error-free access
Use of our Services is at your own risk.
MyNerd, its affiliates, and partners shall not be held liable for any indirect, incidental, or consequential damages, including but not limited to:
Data loss
Financial losses
Service interruptions
Even if we have been advised of the possibility of such damages.
We reserve the right to suspend or terminate access to the Services for any user who violates these Terms, with or without prior notice.
These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these Terms periodically. Continued use of our Services after changes are posted constitutes acceptance of the updated Terms.
Where required, we will notify users of significant changes via email or site notifications.
For any questions or concerns regarding these Terms, please contact us:
📧 Email: support@mynerd.co.uk
📮 Mailing Address: 27 Old Gloucester Street, London, WC1N 3AX
© 2013-2025 MyNerd. LondonIT365 Limited. All rights reserved.
These Service Terms outline key details for customers booking IT support, WiFi optimisation, and other services with MyNerd.
All prices include VAT – There are no hidden charges.
Business service rates apply to payments made via company credit cards.
Payment is due upon completion of the service, unless otherwise agreed in writing.
Additional costs such as parking fees or congestion charges will be added to the final invoice (receipts provided).
Customer presence – We kindly ask that customers remain on-site during visits to assist with access, answer queries, and confirm completion of work.
Cancellations & rescheduling – Please provide at least 24 hours’ notice. Late cancellations may be subject to a call-out fee.
Data backups – We strongly recommend backing up important files before any service. MyNerd is not responsible for data loss or hardware failure unrelated to our work.
Third-party equipment – Any warranties or guarantees on third-party hardware or software remain the responsibility of the manufacturer.
While we take every precaution, MyNerd cannot be held liable for indirect or consequential damages, including data loss or loss of business.
Services are provided on an “as is” basis, and all troubleshooting or repairs are carried out with the customer’s consent.
A stable internet connection is required for remote support sessions.
If no internet is available, an on-site appointment will be required (standard call-out rates apply).
These Service Terms should be read together with our full Terms & Conditions, which apply to all services provided by MyNerd. LondonIT365 Limited.
